Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Balance of Nature.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times:

United States: 5–10 business days
Canada: 7–15 business days
United Kingdom: 7–15 business days
Australia & New Zealand: 8–18 business days
International Orders: 10–20 business days

Delivery times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping charges are calculated at checkout based on the destination and selected shipping method.

Promotional free shipping offers may be available from time to time.

Order Tracking

Once your order has been shipped, a tracking number will be sent to your email address. Tracking information may take up to 48 hours to become active.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect or incomplete addresses provided during checkout.

Lost or Delayed Shipments

If your package is significantly delayed or appears lost in transit, please contact our support team and we will assist in resolving the issue with the shipping carrier.